Callouts & repairs
Keeping your business safe and operational
Regardless of whether your building is an office block, hotel, factory, or school, electrical faults should never be taken lightly. With large numbers of people present on-site, these faults not only jeopardise your reputation and profits but, most importantly, put people's safety at risk.
Our approach
At Lumen, we understand the criticality of addressing electrical faults promptly. As your trusted electrical partner, we offer a rapid response time to ensure that we can be on-site swiftly to resolve any issues. Whether it's malfunctioning lights or sockets, power outages, electrical surges, or faulty wiring, our experienced team will diligently work to restore functionality and safety to your business. Count on us to keep your operations running smoothly and securely.
Callout procedures / small work projects
- Same day callouts
- Broken fittings
- Water ingress
- Poor installation fixes
- Lightswitch faults
- Dangerous cabling
Speak to an expert today
Our pricing
Lumen Electrical offers hourly rates starting at £75+VAT, with additional charges for emergency callouts. Receive a quote via email within 24 hours, covering electricians' labour time and expected material costs.
View our costs
In a hurry?
We can provide a priority call out service for those emergency situations!
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Quick response
Friendly staff
On
time
time
transparent fees
Our electrical project process
- Book in Your Issues/ProjectYou can do this online here or call us on 0131 460 9699 or email contact@lumen-electrical.com
- We'll be in touchA Lumen electrical expert will be in touch with you promptly to provide a written estimate or to ask for some more details on your project, usually within 24 hours.
- Time bookedOnce your job is approved we will book an experienced electrician to attend to your job. We value your time and offer a convenient 1 hour arrival slot for your appointment.
- Electrician onsiteA smart, presentable, NIC EIC qualified Electrician will arrive at your property on time and carry out the agreed project professionally. If you would like assistance with further electrical jobs please let our electrician know who will accommodate them if time permits. Alternatively, a separate quote can be provided for a future visit
- PaymentOnce the job is completed you will be issued with an invoice. Any relevant reports of certificates will be provided ensuring compliance with current regulations
- FeedbackWe value your feedback and strive to improve at all times. An internal feedback form will be sent to you via email alongside an opportunity to share your positive experience by leaving a Google review. We can be reached by email or telephone should you wish to discuss your project following our visit.
Client Testimonials
What I love is their consistency. I can just the team to get on with the job. They are all presentable, polite and tidy up after themselves which means I also don’t need to worry about their interactions with our customers.
Lauren Smith
Codebase
I couldn't rate Lumen highly enough. I had a couple of jobs and a pat testing to be done at my salon. They were very informative, quick to reply, on time, helpful and good value for money. Would definitely recommend!
Aylin Sulo
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