Why Use Lumen?

Why Use Lumen?

Truly Local

We are locally owned and our operational area is strictly Edinburgh. Each of our material suppliers and support contractors are based in Edinburgh.

Service & Quality

We have an excellent reputation in Edinburgh, and not without reason. We only use quality materials which meet strict British Standards. All workmanship is covered by a 12 month guarantee.

You’re in Safe Hands

We are full members of the NICEIC and are regularly assessed to ensure the work we carry out is to the highest industry standard. All of our work is covered by the NICEIC Platinum Promise.

Up-Front Costing

A clear written estimate is sent with each job. Any deviations from the estimate will be discussed and clarified before billing.

Convenient Payment

Our standard payment terms are 7 days from completion of works, we accept bank transfer and card payments from Visa, MasterCard and AMEX.

Trusted

We are both Which? Trusted Traders and Edinburgh Trusted Traders – a scheme which is supported by Police Scotland and backed by Edinburgh Council. Membership of these exclusive schemes gives our customers the peace of mind that we have been fully vetted by Edinburgh Trading Standards. We consistently score highly in the following categories:

• Value for Money
• Customer Service & Reliability
• Quality of Service
• Likelihood to Use Again

Customers for Life

The majority of our work is repeat custom from existing clients who find our service second-to-none. Isn’t it time you became another Lumen Customer for Life?